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Privacy Notice

Last updated August 20, 2026 · Infinitum LIVE Creator Network and affiliated entities

This notice explains how we collect, use, disclose, and protect personal information when you visit this website, use InfiniView CreatorOS on iOS, Android, or the web, or interact with the Infinitum LIVE Creator Network.

"Company," "we," "us," and "our" mean Infinitum LIVE Creator Network together with our affiliated entities: Infinitum Imagery LLC, Infinitum_US, Infinitum Shop Agency, and Infinitum Favorited Agency. Questions about this notice or our data practices go to support@infinitumlive.com.

What this notice covers

• This website and any other site of ours that links to this notice.
• InfiniView (also called iView or InfiniView CreatorOS) on iOS, Android, and web.
• Related creator tools, portals, education, campaigns, referrals, ledger and finance surfaces we operate, and support channels.
• Other interactions with us, including sales, marketing, events, applications, and onboarding.

By using these services you agree to the practices described here. If you disagree with any part of this notice, discontinue use of the services.

1. Information we collect

Information you give us

We collect what you choose to provide: when you create an account, apply to or join the network, complete onboarding or profile setup, use InfiniView features, upload content, contact support, or otherwise communicate with us. That can include:

• Contact information — name, email address, phone number, mailing address if provided, usernames and handles, contact preferences.
• Account and profile data — display name, bio, profile photo and media, social links, creator preferences, verification and onboarding details.
• Authentication data — credentials and sign-in information processed through our authentication provider (Firebase Authentication). We never ask for Social Security numbers or full payment card numbers. Passwords are handled by the provider using industry-standard protections and we do not store your password in readable form. If you sign in with a third-party account such as Google or Apple, we receive basic account information from that provider to create or link your account.
• User content — messages, posts, forms, feedback, support requests, and attachments you submit.
• Creator and network operational data — what is needed to run the network, such as manager relationships, roster and performance records we maintain or sync for contracted creators, and academy progress.

Payment and purchase data

• In-app purchases on iOS and Android are processed by Apple or Google. We receive purchase and entitlement status needed to unlock features. We do not receive or store your full card number from store purchases.
• Website or other payments, where offered, may be processed by providers such as PayPal. We do not store full card numbers when a processor handles the payment.
• Store or apparel orders may involve shipping and contact details needed for fulfillment, returns, or exchanges.

Information collected automatically

• Log and usage data — IP address, device and browser details, pages or screens viewed, feature usage, app launches, interactions, and diagnostics.
• Device data — device type, operating system, app version, device identifiers, and push notification tokens.
• Approximate location — coarse location derived from IP address or information you provide, such as country or city. Precise GPS is not required for core InfiniView functionality.
• Advertising data — information related to ads shown in the apps via Google AdMob, and on the public guide pages of this website via Google AdSense, including advertising identifiers where permitted.
• Diagnostics — crash logs and performance metrics via Firebase Crashlytics and Firebase Performance.

2. How we use information

We process personal information to:

• Create and manage accounts, authenticate users, and prevent fraud and abuse.
• Provide InfiniView features including profile, community surfaces, messaging where available, Creator Academy, stats and dashboard tools, notifications, and settings.
• Operate creator-network workflows: onboarding, verification, manager visibility, performance syncing where applicable, education and progress, referrals and campaigns, and support.
• Process purchases and entitlements, restore purchases, and fulfill store orders where offered.
• Provide customer support and respond to inquiries.
• Send administrative messages about security, account, product, policy, or service matters.
• Send marketing communications where permitted. You may opt out of marketing email at any time.
• Analyze usage to improve reliability, features, and experience.
• Measure and serve advertising, including personalized ads where you consent under App Tracking Transparency on iOS or equivalent platform and browser controls.
• Comply with law, enforce our terms, and protect rights, safety, and security.
• Administer promotions, contests, or events, and publish testimonials with your consent.

3. When information is shared

We process or share personal information on these bases: your consent, our legitimate interests, performance of a contract, legal obligations, and vital interests. Categories of recipients:

• Service providers that help host and operate the services — cloud infrastructure, databases, authentication, analytics, crash reporting, push delivery, and support tooling. This includes Firebase and Google Cloud services.
• Advertising partners — Google AdMob for ads in the mobile apps, and Google AdSense for ads on the public guide pages of this website.
• App stores and payment processors — Apple, Google, and PayPal.
• Business partners where needed to provide network products, services, or promotions that are part of creator-network operations.
• Affiliated entities listed above, for internal operations consistent with this notice.
• Authorities or other parties when required by law or to protect rights and safety.
• Successor entities in connection with a merger, acquisition, financing, or asset sale.

We do not sell your personal information for money. Some advertising and analytics technologies may be considered "sharing" or "targeted advertising" under certain U.S. state laws. See Sections 5 and 10 for your choices.

4. Cookies and SDKs in the apps

Our apps use software development kits and platform services that may collect device and usage information, including Google Mobile Ads (AdMob), Firebase services such as Authentication, Firestore, Cloud Messaging, Analytics, Crashlytics, Performance, and App Check, Apple App Tracking Transparency on iOS before tracking for personalized ads where required, and the Apple and Google in-app purchase frameworks.

On mobile you can manage tracking and ad personalization in system settings, for example iOS Settings → Privacy & Security → Tracking. Where we offer an in-app purchase to remove ads, that purchase removes ad display in the apps.

5. Advertising and cookies on this website

The public guide pages under /guides/ display advertising served by Google through the AdSense program. The following applies to those pages:

• Third-party vendors, including Google, use cookies to serve ads based on your prior visits to this or other websites.
• Google's use of advertising cookies enables it and its partners to serve ads to you based on your visit to our site and other sites on the internet.
• You may opt out of personalized advertising by visiting Google Ads Settings. You can opt out of third-party vendor cookies for personalized advertising at aboutads.info/choices or optout.networkadvertising.org.
• You can block or delete cookies in your browser settings at any time. The guide pages remain fully readable with cookies blocked.
• Ads are clearly labeled "Advertisement" and are never presented as our editorial content.

Advertising is not shown on the signed-in InfiniView web app, on this privacy notice, on our Terms of Use, or on the Contact page. Where third-party ad networks are involved, their own privacy policies govern their data practices; review those policies for details on their collection and use of information.

6. Third-party websites and services

Our services may link to or integrate third-party sites and services, including TikTok, app stores, payment processors, and social platforms. Their practices are governed by their own policies, and we are not responsible for services we do not control. Review those policies before providing data to a third party.

7. How long we keep information

We keep personal information only as long as needed for the purposes described here or as required by law. When we no longer need it, we delete or anonymize it where feasible. Where immediate deletion is not possible, for example in backups, we store it securely until deletion or anonymization is practicable. Creator-network, legal, and compliance records may be retained longer where required for contract, safety, tax, or legal reasons.

8. How we protect information

We use technical and organizational safeguards appropriate to the nature of the data, including encrypted transit, access controls, and reputable cloud and authentication providers. No method of transmission or storage is completely secure. Use strong credentials, keep your devices updated, and email support@infinitumlive.com if you suspect unauthorized access to your account.

9. Minors

Our services are intended for adults and we do not knowingly solicit data from anyone under 18. By using the services you represent that you are at least 18, or the age of majority in your jurisdiction, or that you are the parent or guardian of a user permitted to use the services where allowed. If we learn we collected personal information from someone under 18, we will take appropriate steps to delete it. Contact support@infinitumlive.com if you believe a minor provided personal information.

10. Your privacy rights

• Account information — update your profile and account settings in InfiniView, or email us.
• Deletion or deactivation — request deletion or deactivation of your account. We process requests subject to legal, security, and operational retention needs.
• Cookies and tracking — manage browser cookies and mobile tracking settings as described in Sections 4 and 5.
• Marketing email — unsubscribe via the link in any marketing message or by contacting us. Transactional and service messages may still be sent.

Depending on where you live you may have additional rights: access, correction, deletion, portability, restriction, objection, or appeal. To exercise them, email support@infinitumlive.com.

11. Do Not Track

We currently do not respond to browser Do Not Track signals because no consistent standard exists. If a uniform standard is adopted we may update our practices and this notice.

12. California privacy rights

Shine the Light (Cal. Civ. Code 1798.83). California residents may request information about disclosures of personal information to third parties for direct marketing in the prior calendar year. Email us with the subject line "California Shine the Light Request."

Removal of publicly posted content by minors. California residents under 18 with a registered account may request removal of content they posted publicly. Email us with your account email and confirmation that you are a California resident.

CCPA and CPRA. If you are a California resident you may have the right to know and access the categories and specific pieces of personal information we collected, delete personal information subject to exceptions, correct inaccurate personal information, opt out of the "sale" or "sharing" of personal information for cross-context behavioral advertising where applicable, limit use and disclosure of sensitive personal information where applicable, and be free from discrimination for exercising these rights.

Categories we may collect, depending on how you use the services, include identifiers such as name, email, phone, account ID, and device ID; commercial and purchase information including entitlements and store orders; internet or electronic activity including usage, diagnostics, and advertising data; approximate geolocation; and visual and user content including photos, posts, and support content. We use these for the purposes in Section 2 and may disclose them to the recipient types in Section 3.

To submit a California request, email support@infinitumlive.com with "California Privacy Request." We will verify your request and respond as required by law. You may use an authorized agent as permitted by law.

13. Updates to this notice

We may update this notice to reflect legal or product changes. The date at the top shows the latest version. For material changes we may post a notice in the services or email you. Continued use after an update means you acknowledge the revised notice.

14. Contact and data requests

Email: support@infinitumlive.com
Organization: Infinitum Imagery LLC / Infinitum LIVE Creator Network
Based in Pittsburgh, Pennsylvania, USA

To review, update, or delete your data, use the in-app account tools where available, or email us with the subject line "Privacy Data Request." We respond to legitimate requests in accordance with applicable law. See the Contact page for routing on other topics.

By using our services you acknowledge that you have read and understood this notice.